UK Supplier Code of Conduct

Suppliers to LGT Wealth Management are expected to provide high quality goods and services in a dependable and timely fashion. These products and services should consistently fulfil our requirements, be safe for their intended purposes, and function as expected.

Our Requirements from Suppliers

• Establish, maintain and develop a stable service offering using innovation to drive consistent progress and improvements to service. 
• Act as a partner, communicating effectively with the LGT contract owners.
• Take a proactive approach when it comes to issue resolution.

Attend Regular oversight meetings and complete regular due diligence.
 

Suppliers to LGT Wealth Management, and any third party with whom we engage, are expected to provide a robust stance against bribery and corruption and adhere to all relevant legislation.  

Our Requirements from Suppliers

Suppliers to ensure their company and their own supply chain adhere to all applicable national and international laws. They should take steps to ensure: 

• They do not provide services to LGT Wealth Management from a sanctioned territory or sanctioned person.
• Mitigating and preventing incidences of money laundering, bribery and corruption, fraud, sanctions, and tax evasion. 
   

Suppliers to LGT Wealth Management and their supply chain are expected to supply policies and procedure in line with our requirements and UK Regulations. These include:

• Freely Chosen Employment
• No Child Labour
• Anti-discrimination/DEI Policies
• Fair Treatment of a supplier’s employees and contractors
• Fair Salary, renumeration for work and working hours
• Freedom of Association
• Mitigating against the risks associated with Modern Slavery. 

Our Requirements from Suppliers

• Meet minimum and national living wage requirements.
• Share hiring policies and associated actions.
• Have policies and procedures in place to identify and mitigates risks associated with Modern Slavery (in line with Modern Slavery Act).
• Ensure working hours are in accordance with local regulation and industry best practice and avoid zero hours contracts
• Obtain the Living Wage Foundation accreditation.
   

Suppliers must ensure they offer a safe and healthy working environment, with appropriate protections put in place. 

Our Requirements from Suppliers

• Suppliers must provide a safe and healthy working environment. There must be appropriate sanitary conditions as well as health and safety policies and procedures, the relevant training must also be provided.
• Training, policies and procedures must be reviewed on an annual basis where appropriate. 

Suppliers will be asked to provide copies of their policies and procedures as part of Due Diligence checks. 
 

Suppliers to LGT Wealth Management are expected to operate in an environmentally responsible manner and encourage their supply base to do the same.

Our Requirements from Suppliers

• Dependent on the scope of the requirement and agreement type, suppliers will be required to report the carbon footprint data associated with working with LGT Wealth Management
• Suppliers will also need to highlight the measures and procedures they are implementing to reduce their overall carbon footprint.

We will ask to review suppliers Sustainability policy as part of Due Diligence. 
 

Suppliers are expected to operate  in a secure manner. Ensuring that, where applicable, all suppliers follow the highest standards in Information and Cyber security, privacy and management systems. 

Our Requirements from Suppliers

• Suppliers must adhere to the requirements under ISO27001
• Suppliers must comply with the provisions of the Economic Crime and Corporate Transparency Act 2023, all associated regulations, and all related anti-money laundering, anti-corruption, and corporate transparency obligations.
• Outline the security and privacy infrastructure to help mitigate the risk of cyber-attacks and data loss.
• Provide any relevant policies aligned to privacy and information regulations as part of ongoing due diligence.
• Detailed training given to staff to mitigate the risks of information security as part of ongoing due diligence.
   

Suppliers to LGT Wealth Management are asked to engage with us to continuously explore innovative solutions and system enhancements which improve our workplace and client offering. 

Our Requirements from Suppliers

• Consistently aim to enhance the service offering via system improvements, bug fixes and upgrades.
• Utilise Supplier oversight meetings to flag opportunities for enhancements.
• Take a proactive approach to problem resolution and prevention of recurrence via suggestion of any potential enhancements which could be made.